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Delivery Bulletin


Hong Kong

Start date:                   16 Sept 18
Estimated end date:
Due to Typhoon which hit Hong Kong on 16 & 17 September, mail operations have been disrupted over the next few days.
Also, Hong Kong International Airport had many flights cancelled which may, in turn, affect mail transited via Hong Kong International Airport to destinations such as Japan, China, Vietnam, Australia, South Korea.



Indonesian Post has informed us that postal services are back to normal following the disruption caused by the earthquake on Lombok Island, Indonesia.
However, delays are to be expected in the processing and delivery of priority letter-post items, parcels as well as EMS items.

The affected districts are in the following postcode areas:

  • Mataram: 83000-83365
  • Selong: 83600-83672

Sumbawa Besar: 84300-84381



Effective from 14/09/18: Due to the impact of Typhoon Mangkhut on 16 & 17 September 2018, all government departments (except emergency departments) have suspended services. Subsequently, Macao Post suspended all postal services for 24-hours on 17 September 2018. Normal services resumed on the 18/9/18






Start date:   10/9/18
Due to a customs interface issue at Kuala Lumpur, there will be a 1 – 2 days delay for mail going through Kuala Lumpur.  As result, there will be a possible delay in mail and parcel processing and delivery in Malaysia.



Start date:   20th Sept

Philippines Post has provided an update on disruptions caused by Typhoon Mangkhut which affected services to the northern part of Luzon on 15 September 2018.

Some roads are closed due to landslides and floods causing delays in mail delivery and transmission of tracking events. Delays are expected in the areas with the following postcodes: 2000-2001, 2003-2004, 2010, 2012-2026, 2400, 2410, 2413-2414, 2417-2418, 2420, 2423-2424, 2600, 2604-2606, 2610, 2714, 2810, 2814-2815, 2922, 3002-3003, 3011, 3015, 3019, 3106, 3108, 3110-3112, 3116, 3602-3609, 3800-3802 and 3806.

Effective from 14/09/18: A typhoon struck on the 14 September 2018 and has caused severe disruption to mail services in Tuguegarao in the Northern part of the country, there was also damage to Manila airport with flights cancelled, and delaying mail onboard those flights.



Start date:   13th January
End date:

Delays possible at Kuala Lumpur International Airport due to temporary runway closure: Sources indicate that Runway 3 has been temporarily closed at Kuala Lumpur International Airport due to emergency maintenance work that needs to be carried out. Runway 1 and 2 are still operating as normal, however, flight delays are possible as a result of the closure. No estimate has been given for when the runway will reopen.



Effective from 17/09/18: Hurricane Florence hit the East Coast of the US and has resulted in severe damage. Residences were evacuated ahead of the hurricane in the regions of Virginia, South and North Carolina where severe flooding followed. Mail facilities remained closed in these regions, and as a result, mail and parcel delivery will be delayed.

Update: 18 September
Hurricane Florence has now been downgraded to a tropical depression but remains a serious threat. The storm continues to produce extreme amounts of rainfall, causing flash flooding together with the risk of landslides. Areas affected include much of North Carolina and portions of South Carolina and southwest Virginia.

Some post offices have suspended operations, in areas with postcodes range from 27000 to 29999 and 23000 to 23999 which will also affect deliveries in the region.


The tropical storm in Japan is over and volumes are moving through Kansai International Airport once again. Delays can still occur as local backlogs might need to be cleared.


For the most up-to-date and complete list of issues affecting mail services around the world, please visit


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