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Service Updates – Canada

Here are this week's international incidents and updates as provided by the postal authorities in the countries concerned.

Date: 18th October 2018


The Canadian Union of Postal Workers (CUPW) has issued a strike notice, which means that they will be in a legal position to strike as early as Monday, October 22, 2018. Should rotating strike action occur, the postal service will continue to operate.

Rotating legal strikes may be isolated to one or two specific locations at a time, affecting those areas for a period of 24 hours. In that situation, Canada Post would continue to accept, process and deliver mail and parcels in all other areas. Once the temporary disruption ends, they would return to normal operations in the affected locations.

Service updates – International

Here are this week's international incidents and updates as provided by the postal authorities in the countries concerned.

United Kingdom and Ireland

Start date: 11 October 2018
End date:   Ongoing

Storm Callum has caused some disruption to parcel delivery across Ireland and it is expected to cause delays of up to 24 hours to parcel deliveries until 14th October when services are expected to return to normal.


Following the severe flooding in Kerala, Southern India, mail services have now returned to normal


A 7.4-magnitude earthquake and subsequent tsunami hit parts of Indonesia on Friday, 28 September.

Post Indonesia has temporarily suspended deliveries of mail to the affected districts with the following postcodes: Palu: 941xx to 942xx, Donggala, Parigi and Moutong: 943xx, Mamuju Utara: 915xx.


A strike commenced on Thursday 27 September and ended 3 October 2018. This would have resulted in some disruption to both inbound and outbound mail services as well as domestic deli.


Hurricane Florence Update:
Operations are still suspended at many post offices in North and South Carolina. Deliveries and other services have been affected in areas with postcodes ranging from 27000 to 29999 and 23000 to 23999 and in the wider region.
For more information, please refer to the USPS Service Alerts webpage.


For the most up-to-date and complete list of issues affecting mail services around the world, please visit




Service Update – USA

Service update

United States Postal Service (USPS) has advised that Hurricane Florence has been downgraded to a tropical depression, but continues to dump extreme amounts of rainfall, causing flash flooding, river flooding and landslide risk in much of North Carolina and portions of South Carolina and southwest Virginia.

USPS is continuing to monitor the storm as it moves inland, and its top priority is the safety of its customers and employees. Some post offices have suspended operations, mainly in the areas with postal codes ranging from 27000 to 29999 and 23000 to 23999.



Service Update – International, South Africa

International Update - South Africa

Update 12/09/2018: Indefinite postal strike commenced in Johannesburg Airport impacting on the operation and handling of mail upon arrival.

As previously advised, this will affect all International Standard and International Signed postings which are currently being processed within 6+ weeks and 8+ weeks respectively.

These aims will more likely worsen as volumes of mail and backlogs grow as a result of the strike. We will keep monitoring this situation and advise of any developments.

For further International updates please see the Royal Mail website


CMS Names Mark Calladine as New Managing Director

CMS, part of The Delivery Group, has appointed Mark Calladine as its new Managing Director.

Mark has served as the company’s sales director since 2013 and he begins his new role in the wake of The Delivery Group’s recent management buyout.  Mark has over 20 years’ experience in both logistics and print management solutions and has previously held senior positions at Romax Marketing & Distribution and DHL Global Mail.

CMS Celebrates 50 years of Success

Managed mail and delivery expert CMS is celebrating its golden anniversary after 50 successful years of operation.


The Rotherhithe-based company, whose clients include Barclays, Sage, Bauer and Haymarket, was founded in New York in 1968. The company’s origins were in the secure and compliant distribution of financial research and IPO (Initial Public Offering) documentation – a service CMS still provides for leading financial businesses across the globe today.



Service Update – Thursday 1st March

The severe weather conditions affecting the country are continuing to disrupt Royal Mail's services today.

The mail distribution network was disrupted by the wintry conditions last night and this has adversely affected on the movement of mail around the country, and hence the availability of mail for delivery today in many parts.

We'll be out delivering and collecting mail today, but only in areas where access is possible and it's safe for our people to perform them.

We're doing all we can to maintain services at a near-normal level and would like to apologise to customers whose mail deliveries and collections have been affected by the severe weather conditions.


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